Frequently Asked Questions


What is BettingBucks?
BettingBucks is a company that specializes in the promotion and management of the affiliate programs of several leading online casino and bingo games. By manageing these programs, we offer owners of websites and emailing lists the opportunity to advertise and promote our leading online casino and bingo brands and earn revenue from the players that they send to those brands.

How does that work?
When you join one of our affiliate programs, you'll get unique links to that brand's website that will track what traffic you send and how much revenue those players generate. You will then accumulate monthly earnings which will be a % of that revenue.

What % will I get?
A successful affiliate can earn upto 50% of the revenue generated by their casino players and 35% for their bingo players, but we start our casino partnerships at 35% and our bingo partnerships at 20%.

Will I earn less revenue from promoting Bingo?
Absolutely not. Even though casino percentages are often more generous than bingo percentages, Bingo affiliates often earn greater revenues because of the nature of bingo wagering and player behavior. It is also worth considering the fact that bingo has not yet been promoted as extensively as the casino industry and so there are some truly excellent opportunities to make great revenues by getting into bingo now.

When and how will I be paid?
Click here for detailed payment processing procedures.

Do I need to register separately for each casino or bingo site I wish to promote?
You only need to create one account for our casino programs, but you do need to create a separate account for each of our bingo brands. Ideally we would love to offer affiliates an easier solution, but we are technically restricted in this respect. Sign-up now

How often are my account statistics updated?
The casino statistics are normally updated every 6hrs and the bingo stats are updated every 4hrs unless there is work on the servers in progress. If you do find that an update hasn't taken place for some time, please contact the brand's support department
.

Who should I contact?
For general queries about BettingBucks and the brands that we manage, please contact Andrew, our Affiliate Program Manager. For account and payment queries, please contact our Payments Manager, Alison.

What is a referral code?
When you register for the referral program, you will receive a unique referral code for the web site that you entered on the registration form (in the space entitled "URL to your site"). This referral code is related to your user profile, and is used whenever you create a referral link to any of our casinos from that site. It's very important that you use the correct referral code because that's how our program registers that a visitor was referred by your site.

My statistics don't seem to reflect the number of players I've referred.
1. Check that the link and the referral code are correct. 2. Remember that you will only be compensated for referring new casino or bingo members. If a referred player is already a registered player with one of our casinos or bingo games, there will be no compensation.

When do I start making money?
Once you have become an affiliate (if you're not, then start by reading the Affiliate Agreement and submitting the registration form), you will need to set up a method of linking your site to our properties (see Banners and Links). When a visitor to your site clicks on your referral link to one of our websites, they will be tracked by our system. If the visitor you refer registers as a player and opens a gaming account, you will receive commission on all net gaming profits generated by that player or alternatively be paid per new member or a hybrid of both. You can choose the formula that yields you the most money and a premium return for your website banner inventory.

What is "net gaming?"
Net Gaming per player is generally calculated as the player's gaming account deposits, less winnings and withdrawals, less player's current account balance, less bank merchant fees. In other words, you will receive commission on the player's total net loss.

My net gaming compensation has decreased from the previous month. What happened?
This means that one or more of the players you've referred to our casinos, has won, and not lost. This is usually always a temporary situation, and it's a way our casinos stay successful in the long term. Winning players are happy players, and happy players stay with us for a longer time.

Is a negative account balance zeroed each month?
Currently we do not zero negative balances and have so far found that players who do win unusually large amounts of money do continue to play with it at the casino, therefore negating the effect on your balance. If an account does maintain a negative balance for longer than a couple of weeks, we will certainly review the situation for any of our affiliates.


Casino Payments FAQ
Why have you introduced the invoice process?
The process of raising invoices has been put in place to ensure compliance with increasingly rigid international banking regulations. We apologize for any inconvenience this may cause but feedback from affiliates has so far been positive.

What happens if I'm late returning my invoice?
Unfortunately, the 5th of the month is an inflexible cutoff date for receipt of invoices and we cannot accept late arrivals. The payment will then be carried over until the next month and paid in full then.

Why might my payment be late?
There are a number of reasons why a delay may have occurred with successfully processed payments. Holidays or working hours in any one of the places dealing with payment procedures may cause slight delays. Also, banking and postal services do vary and may cause delays beyond our control.

What if I didn't receive confirmation of my invoice being received?
Again, because BettingBucks is based in the UK, GMT working hours and holidays may affect when confirmations are sent out. However, if you are concerned, you can try emailing the Payments Manager.


Bingo Payments FAQ
What payment options do you offer?
We currently offer payment through NETeller and PrePaid ATM. We do this because it reduces costs and means that affiliates do not get charged.

Are bingo payments made automatically?
Yes. Our Payments Manager reviews all accounts at the end of the month and processes them automatically.